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Book Cash, the Reply

Dear Mr Rimmer

We are in receipt of your letter of 30 July 2007 terminating our further supply to Angus & Robertson. As you have requested, we will cancel all Angus & Robertson Company orders on 17 August and will desist from any further supply to your stores.

I have to say that my initial response on reading your letter as to how you propose to "manage" your business in the future was one of voluble hilarity, I literally burst out laughing aloud. My second response was to note the unmitigated arrogance of your communication, I could not actually believe I was reading an official letter from Angus & Robertson on an Angus & Robertson letterhead.

My reply to you will perforce be a lengthy one. I hope you will take the trouble to read it, you may learn something. Then again, when I look at the level of real response we have had from Angus & Robertson over the past six or so years, I somehow doubt it.


Link.

(It's worth the read, so do the click. Also, for some unknown reason, I missed the fact that his name was Rimmer. I'm sure he's gotten teased about that.)

Comments

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andrewmacrae
Aug. 9th, 2007 10:16 am (UTC)
I love this quote from The Age:

A&R managing director David Fenlon said there was nothing new in what his company was doing. "We negotiate our terms of trade every year."
benpeek
Aug. 9th, 2007 10:25 am (UTC)
and sometimes we say, 'give us money or die!' occasionally it works out for us.
ironed_orchid
Aug. 9th, 2007 05:02 pm (UTC)
That's a beautiful letter.
benpeek
Aug. 10th, 2007 12:21 am (UTC)
innit?

also, i can't imagine A&R are getting anything but bad press for this.
ironed_orchid
Aug. 10th, 2007 05:23 am (UTC)
A less beautiful letter in which A&R reply, via Crikey.
benpeek
Aug. 10th, 2007 05:36 am (UTC)
thanks. i linked it.
ellen_datlow
Aug. 9th, 2007 08:33 pm (UTC)
Great letter from the publisher back to A&R. I've posted the link on my message board at Nightshades. Thanks.
benpeek
Aug. 10th, 2007 12:21 am (UTC)
all cool.
paulhaines
Aug. 10th, 2007 02:03 am (UTC)
Yeah, this is staggering, almost hard to believe that that is real. I love the invitation bit at the end of the letter. I mean, who could come up with this shit?

And sending an invoice! Ha ha! That's what I do to companies (telecoms, power companies, gas companies) when they don't come and fix the problems I've been asking them to fix for weeks and spending lots of time on hold in telephone queues so I can have a consultant point the finger. the invoice never gets paid but action always seems to ensue.

And it has here too. Good on Tower. Fuck A&R.
benpeek
Aug. 10th, 2007 05:37 am (UTC)
i should try that invoice thing, i should.
(Anonymous)
Oct. 5th, 2007 02:03 pm (UTC)
Продаю сертификаты Вебмани.
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(Anonymous)
Oct. 7th, 2007 10:45 pm (UTC)
Продаю сертификаты Вебмани.
Привет.
Продаю персональный сертификат WebMoney за $99.

Можете проверить: WMID 322973398779 Redfern

Всё чисто, не одной жалоб. Сделан на утерянные документы. Всё законно.
Если нужно, то есть сертификаты ещё.
Стучацо в личную почту на Вебмани.

Это не спам. Не пишите на мой WMID жалобы в арбитраж Вебмани.
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